Saturday, December 3, 2016

Demonetisation: The case of the lone cashier

"It was a famous boat race between two arch rivals - Team A & Team B. Both teams had 6 people and had similar configuration boats

The whole town had gathered to see the ultimate race. Much to everyone's surprise, Team A won by a huge margin of more than 2 kms

Team B hired an expensive consulting firm and after an extensive study, they submitted their report;  Team A had 5 rowers & 1 leader, while Team B had 1 rower and 5 leaders, therefore Team B needed restructuring

Team B brainstormed & re-structred - now there was 1 rower, 2 people to encourage the rower, 2 people to monitor the 'motivators' and 1 leader

It is a no brainer on who won the next race... "

I had recently been to one of the private sector banks and what I saw amused as well as enlightened me, on one of the reasons for long queues outside banks

It took totally around 2 hours for me to get to the cashier and for reasons best known to them, they hadn't replenished their ATM although it was in the same premises - probably because they did not want other bank customers to withdraw cash from their ATM! 

Anyways after about an hour of standing outside, I entered the Bank. I saw 3 to 4 bank employees scuttling around, talking in corners and doing nothing! Apparently on enquiry, I was told they were marketing executives and weren't core bankers

As I neared the cash counter, I saw the cashier and two more employees standing around the cashier. On approaching the cashier, I understood, one was the Manager who was 'overlooking' & doing nothing and the other employee merely collected my cheque and filed it. The only person who was 'actually' working and who was totally stressed was the poor lone cashier

I could but only give a knowing smile to the drained-out cashier and wish her good!

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